Connecting Your TV to Amazon Prime Video
To watch Amazon Prime Video on your TV, link your TV decoder to your Amazon Prime account by visiting primevideo.com/mytv to enter a code. Then, log in and enter the code to register your device. On some devices, the Prime Video app is pre-installed; if not, download it. Finally, click on the "CAST" icon to display your phone screen on the TV.
Installing Amazon Prime Video App on Your Devices
- Open the app store, download and install the Prime Video app.
- Register your device by clicking on "Sign in and start watching" or "Sign up on the Amazon website."
- The Prime Video app is available on various devices, including specific gaming consoles and Blu-ray players.
Registering a New Device on Amazon Prime
Download the Prime Video app, open it, and select "Register on the Amazon website" to add your device.
Troubleshooting Common Issues
Why Can’t I Watch Amazon Prime on My TV?
- Ensure your smart TV and the Prime Video app are up to date.
- Clear the app’s cache and data.
- Check your smart TV settings.
Why Can’t I Connect to Prime Video?
- Restart your device and router.
- Update the DNS settings on your device.
- Disable VPNs or proxies.
Why Can’t I Scan a QR Code?
- Confirm the camera is at an appropriate distance from the QR code.
- Clean your camera lens.
- Hold your device vertically.
Scanning QR Codes
To scan a QR code with Android 8.0, 9.0, or 10.0, use the camera and Google Lens. For Samsung, Huawei, and OnePlus phones, utilize the built-in camera and authorize QR code scanning in the settings.
Adding Amazon Prime to Your Samsung TV
- Turn on your Samsung TV and access the app menu.
- Select and install the Prime Video app.
- Once installed, open the app to start enjoying Prime Video content.